Module 3: Communication

This module focuses on inclusive and respectful communication, highlighting the background information, skills, and effective communication techniques to provide inclusive client-centered support.  Learners will demonstrate inclusive practice skills when interacting with clients, families, and other interprofessional team members.  This will involve respecting the clients' beliefs, values and rights while responding to situations with honesty, humility, and integrity. Learners will also begin to understand the importance of communication and relaying information appropriately. Learners will discover the importance of clear, respectful communication, including the client, family, and interprofessional team members.  Learners will reflect on personal attitudes, beliefs, skills, knowledge, and actions and understand the impact of the assistance provided in this role.