What is Extended Education?
Extended Education includes courses and classes outside of the degree-seeking education system that anyone can take (depending on the class eligibility requirements) in order to learn new skills or refresh current skills. These classes provide skills training, certificates, and industry certification and are ideal for entry-level training, career changes, professional skills advancement, and credential updates.
How do I register and pay for a class?
Browse through our course offerings and when you see something you like, click "add to cart". It's that easy! You will be prompted to create a profile and then you can checkout using a credit card. Multiple classes can be added to your cart and registered for at the same time, so take your time and really look around.
What is the withdrawal and refund policy?
General Extended Education Courses
Please contact Extended Education at (403) 356-4900 or firstname.lastname@example.org for all refund requests.
Requests received prior to the completion of 25% or more of a course or program will be provided less a $50 + GST administration fee, with the exception of courses that include a non-refundable deposit at the time of registration (including Accounting Technician, Pre-Employment, and Health Care Aide).
If you would like to request a full refund that includes the $50 + GST administration fee, or request a refund after completing 25% or more of a course, please submit a written request to email@example.com. Please note: you may be asked to provide supporting documentation (ie. medical note).
Extended Education reserves the right to cancel courses due to insufficient enrolment. In the event a course is canceled, we will make every attempt to enroll you into the next upcoming course, otherwise, a full refund will automatically be issued.
Series Summer Arts School
Requests received more than 2 weeks prior to the workshop start date are eligible for a full refund, less a $50 administration fee. If RDC cancels a workshop, or if you withdraw for medical reasons, you will receive a full refund for your workshop fees. If you need to withdraw from a workshop less than two weeks before the start date, you are not eligible for a refund.
I’ve already registered, but something came up. How do I transfer to another class?
You've got a busy schedule, we get it! Students are permitted to have one transfer between courses free of charge. Any additional transfer requests will be subject to a $50 + GST administration fee. To transfer classes, please contact us at (403) 356-4900 or firstname.lastname@example.org.
What information is required to complete my profile?
Extended Education wants to ensure that your records are accurate. In order to do so, it is necessary to require specific identifying information to match your educational records to you. This information includes name, date of birth, email address, personal mailing address, and phone number. This information is not shared with outside entities and will not be used for anything other than record identification.
What is a Household Profile?
Household profiles are recommended for families with youth registration needs. Follow the steps to create a primary household member profile. Once Steps 1-3 are complete, you will have the ability to Add Adult member(s), Youth member(s) or Edit emergency contact information. When selecting ‘Add to Cart’ on a class, you will be prompted to choose a household member to register. All registrations and transactions are housed under the same profile. If you need to remove and create a separate account for a member, you can do so by selecting the button and action Remove next to the member name. Follow steps to complete an individual learner profile.
How do I print a receipt?
To print a receipt, sign in and select "My Transactions" from the menu bar on the left side of the screen and locate the class. Under "Action", select "Print View" and print your receipt.
How do I print a transcript?
To print a current, unofficial transcript of classes, sign in and select "My Transcript" from the menu bar on the left side of the screen. In the upper left corner select “Print View” to print your transcript. Please note that this is an unofficial transcript. To obtain an official transcript, please contact us at 403.356.4900. *For classes taken prior to September 2019, please contact us.
Can I register for a class that is full?
All classes have a maximum class size that must be adhered to. If you wish to be considered for registration in a class that is currently full, you can request to be added to a waiting list by signing in online and clicking “Add to the Waiting List” link for the class that is full. If an opening becomes available, you will be notified to finalize your registration. Placing your name on a waiting list does not guarantee a spot in the class.
Disability and accommodations
Reasonable accommodations are made for students who need them. Please contact us at email@example.com at least five business days prior to the date of training if a disability accommodation is needed.
If your company is looking for training or classes that are specific to your company and employees, contact us at to discuss the benefits of customized firstname.lastname@example.org
How do I pay for an employee’s class?
Payment in full is required at the time of registration for Extended Education classes by credit card or a company can request a PO. If you cannot pay with a credit card, please contact us at 403.357.3663. If your employee has selected for you to pay for their class, you must approve their request and the charges will go into your accounts receivable and we will send you an invoice for payment.
How do I register employees?
If you are a company representative wishing to register individuals from your business, a learner profile must be created for each employee and must contain a name, email, and date of birth. The employee can then be registered for courses using this profile. An employee profile needs only be created once.
How does our company get a profile?
You must have a company profile set up by Extended Education in order to register employees into a class. Please call us at 403.356.4900 for assistance in creating or accessing a profile for your company.